Terms of Use
PLACEHOLDER — Not final legal content. Replace before public launch.
Acceptance
By using Pados you agree to these terms. If you do not agree, please uninstall the app.
Your account
You are responsible for keeping your account secure. Do not share your OTP with anyone.
Home Chef obligations
Home Chefs must prepare food in a hygienic environment and describe their dishes honestly. Pados is not responsible for the quality of food prepared by Home Chefs.
Cancellations and refunds
You may cancel until the dish's order-by time, always with a full refund. After that the cook has started, and we look at genuine cases one by one. If the cook or Pados cancels, you get a full refund. Approved refunds reach the original payment method within 5–7 business days. Wrong dish, or a problem with the food? Write to us within 24 hours and we'll sort it out with the cook.
Prohibited conduct
You may not use Pados to harass other members, post false information, or circumvent its privacy controls.
Referral voucher
Pados may give you a voucher when someone you invited completes their first order (worth 5% of that order), or receives their first payout as a Home Chef or Delivery Partner (5% of that payout, taken from it once). A voucher has no cash value and cannot be transferred. It applies to one order at a time, up to 5% of that order; the rest stays as a voucher. It expires 90 days after it is given. Pados may limit rewards to 10 a month, withhold a voucher for self-referrals or misuse, and pause the program in an area. Vouchers already earned stay usable.
Liability
Pados is a platform connecting neighbours. We are not a food business and do not take responsibility for food prepared by Home Chefs. Use at your own discretion.
Governing law
These terms are governed by the laws of Gujarat, India.
Contact
Legal queries: support@pados.one
Questions about this page?
Legal queries: support@pados.one